Satisfaction with and Perceived Cultural Competency of Healthcare Providers: Demographic Information

Demographic Information

Table 1 provides us with the ethnic/racial and gender background of the 80 respondents. The sample was 43.8% male and 55% female. One respondent did not indicate his/her gender. Table 2 shows that 51.3% of the sample was married but that none of the African Americans were married. The data also indicated that more females than males were married.

Table 1. Race/ethnicity and gender

Race

Female

Male

Total

#(%)

#(%)

#(%)

Missing data

1 (1.3)

African-American

5

6

11 (13,8)

Hispanic-American   12 CO

20 (25.0)

Native-American

9

4

13 (16.3)

Sudanese

7

10

17 (21.3)

Vietnamese

4

6

10 (12.5)

White American

7

1

8 (10.0)

Total

44 (55.0)

35 (43.8)

80 (100)

The participants ranged in age from 18-80. However, more than 50% of the respondents were in their 30s or 40s, and 32% had no children living at home age <19. This does not mean they had no children; many had grown children. The study was concerned with minors in the household whose healthcare may have been dependent on the respondent. generic avodart

Table 2. Race/ethnicity and marital status

Race             Divorced

Married

Separated

Single

Widowed

Total
#(%)

#(%)

#(%)

#(%)

#(%)

#(%)
Missing data         0

0

0

0

0

1 (1.3)
African-American  6

0

1

4

0

11 (13.8)
Hispanic-American 1

14

3

2

0

20 (25.0)
Native-American   2

4

0

6

1

13 (16.3)
Sudanese            0

13

1

CM

1

17 (21.3)
Vietnamese          1

7

0

2

0

10 (12.5)
White                 1

3

2

1

1

8 (10.0)
Total               11 (13.8)

41 (51.3)

7 (8.8)

17 (21.3)

3 (3.8)

80 (100)

Table 3 represents the education distribution by race/ethnicity. Five individuals did not answer this question or said “none.” “None” is interpreted as no formal education. All education tables are based on a sample size of 75 instead of 80. One male had a doctorate, two respondents had master degrees and seven respondents had bachelor degrees. The majority of the respondents had a high-school education or more. All of the African-American and white respondents were high-school graduates. More than half of these two groups had some college or a college degree. Medication you can afford singulair medication

Table 3. Race/ethnicity and education

Education

Africa n-

Hispanic-

Native-

Sudanese

Vietnamese

White

Total

in Years

American

American

American

#(%)

#(%)

#(%)

#(%)

#(%)

#(%)

#(%)

<9

0

4 (5.3)

0

5 (6.7)

0

0

9 (12.0)

10-11

0

7 (9.3)

3 (4.0)

3 (4.0)

5 (6.7)

0

18 (24.0)

12 (HS grad/GED)

2 (2.7)

2 (2.7)

4 (5.3)

5 (6.7)

0

3 (4.0)

16 (21.3)

13 (some college)

6 (8.0)

0

4 (5.3)

3 (4.0)

1 (1.3)

3 (4.0)

17 (22.7)

14-15 (AA/AS)

0

1 (1.3)

2 (2.7)

0

2 (2.7)

0

5 (6.7)

16 (BA/BS)

1 (0.13)

2 (2.7)

0

1 (1.3)

1 (1.3)

2 (2.7)

7 (9.3)

17-18 (MA/MS)

1 (1.3)

1 (1.3)

0

0

0

0

2 (2.7)

>19 (PhD, MD, JD)

0

1 (1.3)

0

0

0

0

1 (1.3)

Total

10 (13.3)

18 (24.0)

13 (17.3)

17(22.7)

9 (12.0)

8 (10.7)

75 (100)

Table 4 indicates that English was not the first language for the majority of the respondents. Non-English languages spoken included Arabic, Dinka, Nuer (Sudanese), Dakotaxh (Native-American), Spanish and Vietnamese. Twenty-four or 53% of our non-English speaking population had less than a high-school education in comparison to only three or 10% of the English-speaking population.

Table 4. Race/ethnicity and English

English Is

African

Hispanic

Native

Sudanese

Vietnamese

White

Total

First Language

American

American

American

#(%)

#(%)

#(%)

#(%)

#(%)

#(%)

#(%)

Missing data

1 (1.3)

No

0

20 (25.0)

1 (1.3)

17 (21.3)

10 (12.5)

0

48 (60.0)

Yes

11 (13.8)

0

12 (15.0)

0

0

8 (10.0)

31 (38.8)

Total

11 (13.8)

20 (25.0)

13 (16.3)

17 (21.3)

10 (12.5)

8 (10.0)

80 (100)

Although the study was conducted by personnel affiliated with CUMC, only 65% or 52 of the respondents had been treated by a CUMC provider. In addition, only 43% or 33 said the last visit to a healthcare provider was at a CUMC facility or provider. The results of this study are not indicative of the care received at CUMC specifically, but the Omaha medical community generally.  finasteride 5 mg

Hypotheses

  1. Minority community members are not satisfied with their healthcare.
  2. Minority community members have difficulty communicating with healthcare providers.
  3. Minority community members find that healthcare providers are not adequately knowledgeable about their ethnic group and culture.
  4. Minority community members prefer healthcare providers who are of the same ethnic, racial and/or cultural background.
  5. Minority community members have never participated in healthcare research.
  6. Minority community members do not want to participate in healthcare research.

We entered this study with the expectation that minorities within the Omaha community were not satisfied with healthcare providers and therefore were hesitant to participate in healthcare research. Six hypotheses were formulated; survey items were developed to test each one of these hypotheses. The target population included African Americans, Hispanic Americans and Native Americans. The health disparities of these groups have been well documented; they have higher rates of diabetes, heart disease and infant mortality.

We also included in this study recent immigrants whom we knew from the media, or word of mouth, were experiencing language or cultural difficulties with the medical community: the Sudanese and Vietnamese populations. These two groups are recent arrivals to Omaha. Although the Vietnamese have been in Omaha since the 1970s, they are still not completely assimilated and continue to utilize folk medicine. The Sudanese have arrived within the last 10 years. Their healthcare needs and folk medical practices are still being assessed. However, their concerns for “excessive” Caesarean sections, a disproportionate number of their women being diagnosed with mental illness, and long waits for medical care because an interpreter is not available is the reason for their inclusion in this study. buy flomax

The white population was included as a reference group. The question arose whether whites of lower socioeconomic status were satisfied with healthcare or had similar experiences as blacks and other minorities. Although we did not collect information on income, all of the white and African-American participants were high-school graduates; this is not true for the rest of our sample.