In this population-based study, a number of recommended measures of quality diabetes care (e.g., monitoring of blood glucose and cholesterol concentrations and screening for foot, and eye disease) were positively associated with patient satisfaction. In this sample of African Americans with diabetes, reported satisfaction with care was generally excellent or good. The perception of not [...]
Among participants in the study: 13% were 18 to 44 years old, 50% were 45 to 64 years old, and 37% were older than 65 years; 65% were women; 42% were married or coupled; 61% had completed high school education or higher; 39% were employed; 33% had annual household incomes <$10,000 and 65% had incomes [...]
The methods used in Project DIRECT are described in detail elsewhere. Briefly, the survey was conducted in 1997, among civilian, non institutionalized adults, aged >18 years, by using a multistage, population-based probability sample from census files in predominantly African-American neighborhoods in Raleigh and Greensboro, NC. All data were collected at baseline, before interventions were commenced, [...]
Patient satisfaction is increasingly recognized as an important aspect of the quality of medical care. It is accepted that patient satisfaction is determined by many factors of care delivery, including communication among the patient, the provider, and the health care system; accessibility; availability; and convenience. For these reasons, patient satisfaction has been recently proposed as [...]
