The purpose of this study was to examine the interaction between chatting behavior and patient sociodemographic factors and patient satisfaction. Our work may be best placed in light of the DOPC study. We found that chatting was less prevalent than previously reported from the DOPC (61% vs. 69%) and there are two plausible reasons for [...]
A total of 105 eligible patients participated in the survey, and five patients refused. Overall, patients were satisfied with their visit with the provider; 75.6% rated their satisfaction as excellent, and 18.9% as very good. The summed satisfaction with provider score from the VRQ items was 23.40 (range 14-25) for the entire study sample, also [...]
This was a cross-sectional, descriptive study of adult outpatients who receive care at the family medicine clinic of an urban, academic health cen ter. A convenience sample of patients were given a self-administered exit survey, which included five items from the Patient Visit Rating Questionnaire (VRQ), in addition to items regarding specific chatting content areas [...]
INTRODUCTION There is increased interest in addressing potential sources of racial and ethnic disparities within the clinical encounter. Communication studies suggest that patient sociodemographic factors are embedded within care events and either directly or indirectly impact patient expectations and judgments; provider cognitions; and decision-making;and outcomes, such as patient satisfaction and quality of life. Time use [...]
