In this population-based study, a number of recommended measures of quality diabetes care (e.g., monitoring of blood glucose and cholesterol concentrations and screening for foot, and eye disease) were positively associated with patient satisfaction. In this sample of African Americans with diabetes, reported satisfaction with care was generally excellent or good. The perception of not [...]
Among participants in the study: 13% were 18 to 44 years old, 50% were 45 to 64 years old, and 37% were older than 65 years; 65% were women; 42% were married or coupled; 61% had completed high school education or higher; 39% were employed; 33% had annual household incomes <$10,000 and 65% had incomes [...]
The methods used in Project DIRECT are described in detail elsewhere. Briefly, the survey was conducted in 1997, among civilian, non institutionalized adults, aged >18 years, by using a multistage, population-based probability sample from census files in predominantly African-American neighborhoods in Raleigh and Greensboro, NC. All data were collected at baseline, before interventions were commenced, [...]
Patient satisfaction is increasingly recognized as an important aspect of the quality of medical care. It is accepted that patient satisfaction is determined by many factors of care delivery, including communication among the patient, the provider, and the health care system; accessibility; availability; and convenience. For these reasons, patient satisfaction has been recently proposed as [...]
The purpose of this study was to examine the interaction between chatting behavior and patient sociodemographic factors and patient satisfaction. Our work may be best placed in light of the DOPC study. We found that chatting was less prevalent than previously reported from the DOPC (61% vs. 69%) and there are two plausible reasons for [...]
A total of 105 eligible patients participated in the survey, and five patients refused. Overall, patients were satisfied with their visit with the provider; 75.6% rated their satisfaction as excellent, and 18.9% as very good. The summed satisfaction with provider score from the VRQ items was 23.40 (range 14-25) for the entire study sample, also [...]
This was a cross-sectional, descriptive study of adult outpatients who receive care at the family medicine clinic of an urban, academic health cen ter. A convenience sample of patients were given a self-administered exit survey, which included five items from the Patient Visit Rating Questionnaire (VRQ), in addition to items regarding specific chatting content areas [...]
