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CHATTING BEHAVIOR AND PATIENT SATISFACTION: DISCUSSION

The purpose of this study was to examine the interaction between chatting behavior and patient sociodemographic factors and patient satisfaction. Our work may be best placed in light of the DOPC study. We found that chatting was less prevalent than previously reported from the DOPC (61% vs. 69%) and there are two plausible reasons for [...]

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CHATTING BEHAVIOR AND PATIENT SATISFACTION: RESULTS

A total of 105 eligible patients participated in the survey, and five patients refused. Overall, patients were satisfied with their visit with the provider; 75.6% rated their satisfaction as excellent, and 18.9% as very good. The summed satisfaction with provider score from the VRQ items was 23.40 (range 14-25) for the entire study sample, also [...]

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CHATTING BEHAVIOR AND PATIENT SATISFACTION: METHODS

This was a cross-sectional, descriptive study of adult outpatients who receive care at the family medicine clinic of an urban, academic health cen ter. A convenience sample of patients were given a self-administered exit survey, which included five items from the Patient Visit Rating Questionnaire (VRQ), in addition to items regarding specific chatting content areas [...]

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CHATTING BEHAVIOR AND PATIENT SATISFACTION

INTRODUCTION There is increased interest in addressing potential sources of racial and ethnic disparities within the clinical encounter. Communication studies suggest that patient sociodemographic factors are embedded within care events and either directly or indirectly impact patient expectations and judgments; provider cognitions; and decision-making;and outcomes, such as patient satisfaction and quality of life. Time use [...]

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PROGRAM PRIORITIZATION TO CONTROL CHRONIC DISEASES: DISCUSSION

Although state and national health statistics ranked noninsulin-dependent diabetes mellitus as the most prevalent chronic disease among American adults—with African Americans disproportionately affected—and despite a community-based diabetes intervention effort that included mass screening and education initiated four years prior—none of the congregation leadership had ranked it as important at baseline. However, following an education providing [...]

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PROGRAM PRIORITIZATION TO CONTROL CHRONIC DISEASES: RESULTS

At baseline, 21 of the 41 congregations identified agreed to participate, representing a variety of Christian and Muslim communities. These congregations served a total of about 9,600 persons, and congregation sizes ranged from 120 to 1,200 members. The follow-up period ranged from three-to-five years, although the median follow-up was four years.

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PROGRAM PRIORITIZATION TO CONTROL CHRONIC DISEASES: METHODS

Project DIRECT Project DIRECT (Diabetes Interventions Reaching and Educating Communities Together), is a community-based demonstration project first funded by the Centers for Disease Control and Prevention in 1993. Its overarching goal was to reduce the burden of diabetes among African Americans in southeast Raleigh, NC. Recruitment and intervention methods for the parent project are detailed [...]

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